Who we are
We are a company both producing our own products and we also ship from factories from around the world, with the intention to provide people with classy and trendy items, so they can have quality and classy products and also a fast, easy and fun shopping experience.
Our website address is: http://smokeybeard.com >>> www.smokeybeard.com
Shipping, Returns & Refunds
We are mostly a dropship company which means we ship from many factories from around the world. We offer a really low general rate at $1.99 for everything and FREE shipping for items over $50. Even though we are offering a 3 – 10 day delivery we would like to have a safe timeline from 20 to 45 days, (during holiday seasons might take even longer) so have that in mind when you make a purchase. We make sure we work with the best factories out there, to provide our customers the best experience. If you have any delay above this timeline please don’t hesitate to contact us immediately.
Also you might receive various packages from our factories/partners in case you ordered many different items.
If you would like to return something, please send us a message at firstname.lastname@example.org and we will contact you for more information.
The shipping costs are all covered from you, and this is a general policy rule for all our items which can be refunded.
Also some of our items due to their nature, their refund and return policies can be different.
Due to the business model of the company, we work with many factories and manufacturers, so many times rules and policies change fast, so we keep an open line of communication between the customers and the factories to make sure everything works in excellence. Always contact us and we will be more than happy to let you know about the return and refund policies for each item. We are always though make sure to have a collaboration with the best and more consistent factories to avoid any possible problems.
Please make sure that your countries laws are in harmony with your purchases and you must have in mind always for any taxes or extra laws regarding purchasing from certain countries and certain products. We are not responsible for any local taxes or extra hidden costs.
The items we ship from our location are always shipped out with normal local post services.
Laws And Rules can change at any time without notice.
Tax , Customs & Duties
1. Import duties , tax , or VAT or other hidden charge are not included in the prices , these charges are buyer’s responsibilities;
2. Please check with your local customs or local tax authorities about the detail duty fee before any purchase;
3. We are not responsible for any custom duty or import tax ,these charges are not included in the item price and shipping cost , these charges are normally collected by the delivering freight(shipping) company or when you pick the item up – do not confuse them for additional shipping charge , some countries may not be shipping for free , please email us with queries before buying .
Health And Security
Smokey Beard and its associates are not responsible for any kind of harm caused by the products. Always make sure to read the instructions and or the manuals to prevent unwanted damage and before you use any product make sure you are not allergic from any substance included.
If by any chance, we as Smokeybeard.com and our lawful partners use directly or through our factories and collaborations, any product with certain specific copyright laws, we hold no responsibility for any possible copyright infringement to any legal person or product. If we used unintentionally a picture or any other material which is under copyright laws, please send us an email and we will be more than happy to review your request.
The use of our product pictures is allowed but the reproduction and sale of our own line of products is strictly prohibited. If you are interested on a certain collaboration through our branded personal product line, please contact us at email@example.com
What personal data we collect and why we collect it
We personally don’t collect personal data, other than what mostly people buy and from which countries.
In case you provided your email address, we might use it for marketing reasons for our own company but we will never share data with 3rd part companies/ and or organizations.